Well, it looks like Fin24 spent quite a while testing the response of OUTsurance and a whole lot of other service providers.
We always want to know if we’re getting a good deal on our insurance, so I gave OUTsurance a call to see if the company could save me a few rand at the end of each month.
They tested the following scenarios:
- Time taken to answer call
- First Impression
- Ability to answer query
- Courtesy of agent
- Overall score
- (not an average)
And they tested the following companies on these “skills”
- OUTsurance
- Pick ‘n Pay
- Vodacom
- Joburg Connect
- Home magazine
- Woolworths
- Telkom
- Edgars Fashion Hotline
- TelkomInternet
- Go Banking
- Fedex
- FNB
- Autopage
- Woolworths
- DHL
- Vodacom
- SA Revenue Service
- McCarthy Call-a-car
- Dial-Direct
- Multichoice
- Jo’burg Connect
- 1LifeDirect
- Mango
- Virgin Mobile
It looks like DHL and McCarthy Call-a-Car came out tops, with the fastest times and 5/5 in all areas. OUTsurance came out about 4th or 5th, which isn’t TOO bad…
Guess that gives you a good enough reason to go and get yourself an OUTsurance quote