Testing OUTsurance and the rest
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Well, it looks like Fin24 spent quite a while testing the response of OUTsurance and a whole lot of other service providers.

We always want to know if we’re getting a good deal on our insurance, so I gave OUTsurance a call to see if the company could save me a few rand at the end of each month.

They tested the following scenarios:

  • Time taken to answer call
  • First Impression
  • Ability to answer query
  • Courtesy of agent
  • Overall score
  • (not an average)

And they tested the following companies on these “skills”

  • OUTsurance
  • Pick ‘n Pay
  • Vodacom
  • Joburg Connect
  • Home magazine
  • Woolworths
  • Telkom
  • Edgars Fashion Hotline
  • TelkomInternet
  • Go Banking
  • Fedex
  • FNB
  • Autopage
  • Woolworths
  • DHL
  • Vodacom
  • SA Revenue Service
  • McCarthy Call-a-car
  • Dial-Direct
  • Multichoice
  • Jo’burg Connect
  • 1LifeDirect
  • Mango
  • Virgin Mobile

It looks like DHL and McCarthy Call-a-Car came out tops, with the fastest times and 5/5 in all areas. OUTsurance came out about 4th or 5th, which isn’t TOO bad…

Guess that gives you a good enough reason to go and get yourself an OUTsurance quote